Hello! I Am Jason Miller.
Principal Technical Analyst

What and where did you study?

I studied computer repair, operating systems and networking in the Computer Engineering Technology program at Coleman College.

When did you start working in tech?

I started working in tech in 2000, switching from a careers as an aerospace welder/machinist. I eventually took on programming the CNC mills and lasers I was operating. My coworkers and mentors that had been in the fabrication industry for decades, seeing that I had a knack for computers, advised me follow my interest in tech and get out of manufacturing while I still had my health. My first tech job was as a Help Desk Representative at Sharp HealthCare. I was interested in Remedy seeing as I spent my whole work-day using it. Showing interest and asking questions about Remedy turned into a great new career.

Tell us something you enjoy doing when you are not working...

I play drums and spend time with my family. I also have been known to fly remote control airplanes.

Do you have anything you would like to share with new graduates going into the tech field?

Try to get as much experience as you can, even if that might mean unpaid experience. Meld what you have learned in school with the knowledge you gain working with experienced people. Gaining experience when you don’t have any experience can be a bit of a chicken and egg scenario, but associate yourself with knowledgeable people in your area of interest and ask questions. If you show that you are eager to learn and are willing to listen you will find your way to new opportunities.

my skills

remedy 6

itsm 3

ars 2

moderator 2

BMC_advocate 1

custom_development 1

drum 1

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